When IT director Tony Mendoza discovered his company under attack by a ransomware group, there was no playbook for how to respond. He and his team had to react — at speed — to a rapidly developing situation.
Fortunately his organisation, technology vendor Spectra Logic, survived the attack and was able to restore its data. But he learned some hard lessons about managing a crisis, building defences and, above all, why it pays to accept that an attack will happen.
His story gives a fascinating insight into what it is like to be at the centre of an active cybersecurity incident.
He spoke to Security Insights editor, Stephen Pritchard.